Tunisia holiday diarrhoea claim

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Published: 16th May 2011
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Hundreds of holiday sickness claims after diarrhoea and vomiting bouts have been made by holidaymakers returning from Tunisia during the past 18 months and many all inclusive hotels have come under the spotlight for the wrong reasons.

If you suffer holiday illness in Tunisia and your hotel is part of a package tour, you can claim compensation when you return to the UK. There is nothing worse than falling ill when you are thousands of miles away from home and you are unable to speak the language. You must, however, seek medical help as soon as possible at your resort in Tunisia as food poisoning can be deadly if you become dehydrated. If you have suffered prolonged bouts of sickness and diarrhoea, you may require treatment via an intravenous drip and/or antibiotics. Make sure the holiday representative is aware of your illness and, if you think your sickness is linked to the food or the poor standards of hygiene in your hotel, fill in a complaint form and keep a copy to show to a no win, no fee solicitor in the UK.

Food poisoning usually passes within 3-4 days, depending on the severity of your illness but, if you become seriously ill, it can take weeks or even months to get over and some holidaymakers are still sick when they return to the UK. You may be asked for a stool sample to confirm the illness when you visit your GP in the UK. Contact a personal injury solicitor who works on a no win, no fee basis to see if you can claim compensation for holiday sickness from the tour operator. This will not cost you a penny and you could be compensated for loss of enjoyment of your holiday, pain and suffering and medical expenses and your claim should also be assessed free of charge.

Food handlers at holiday hotels in Tunisia and around the world should practice good standards of food hygiene or it can result in an outbreak of illness which affects most people in the hotel. Even if your illness was mild, if it was caused by the negligence of the tour operator, you have a right to be compensated for a spoilt holiday. Food at holiday package tour hotels in Tunisia should be stored, handled and prepared correctly to prevent illness. Never eat meat which is served pink in the middle or food which is reheated day after day. Salads and chilled foods should never be served at room temperature or left uncovered. Salmonella food poisoning is one of the most common types of holiday illness and symptoms can include vomiting, diarrhoea and stomach cramps plus headaches and fever.

If you are ill after eating contaminated food at your holiday hotel, you should inform the holiday representative as soon as possible and make a complaint in writing. Make notes separately about the general hygiene and food standards in your hotel so that you can discuss them with a no win, no fee holiday illness solicitor when you return to the UK.

Cross contamination is a major cause of illness at holiday hotels in Tunisia. When freshly cooked food is mixed with older food already being served or when raw meat is stored above cooked meat in the fridge, food can quickly become infected with bacteria. Kitchen utensils and equipment must be cleaned after use to avoid cross contamination. Work surfaces must be washed down regularly with hot, soapy water, fridge floors and shelves must be cleaned regularly and dishcloths should be boil washed after each service. If you are ill after eating at a holiday hotel, claim compensation with the help of a no win, no fee personal injury solicitor when you return home.

Adrian vultur writes for Tunisia holiday illness claims

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